If you think your product has not been delivered at all even in maximum 15 days of time, then please write to us for a refund; we will refund 100% money back. The refunded money will be credited to your bank/credit card account in maximum 7 working days.
If you think you have been delivered wrong item or the item which has been delivered to is spoiled and no more usable, then if you want a refund instead of return/exchange, then please write to us,
our courier person will collect the item. Once we check the condition of the item when it gets back to us, we will refund you 100% money back without any questions. The refunded money will be credited to your bank/credit card account in maximum 7 working days
If the customer provides a wrong or incomplete address and if this causes a delay in the delivery, then HyperX Computers is not responsible for it. Hence, we kindly request you to provide proper address along with contact numbers